Terms & Conditions

Terms and conditions


The Network Operator "Dreamcardrivers.com", it’s owners, partners, providers and suppliers, is an online social network that brings people together through a shared interest in connecting with each other or doing business, by using the online Dreamcardrivers.com platform as provided.
These terms and conditions are effective from October 5, 2016 and may be updated at any time, please revisit this page regularly to ensure you are aware of the latest Terms and Conditions at all times.
By using Dreamcardrivers.com, you agree to be legally bound by these terms, which shall take effect immediately on your first use. If you do not agree to be legally bound by all the following Terms and Conditions, please do not access and/or use our service. Unauthorised use is strictly prohibited.
Ownership, copyright and trademarks.
The content of this web site belongs exclusively to The Network Operator and/or The Platform Provider. By using any of The Network Operator and / or The Platform Provider sites you agree to be legally bound by these terms, which shall take effect immediately on your first use of these sites. If you do not agree to be legally bound by all the following terms please do not access and/or use our site. Unauthorised use is strictly prohibited.
All title, ownership rights and intellectual property rights, including copyright, rest with The Network Operator and or The Platform Provider respectively. If any event or photograph is submitted to the site, The Network Operator and or The Platform Provider reserves the right to publish this information and to licence that information to third parties.
You're continued use of the sites after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

Accuracy of information and limitation of liability

The Network Operator and or The Platform Provider has taken all reasonable care that the content of this web site is correct. The Vendor publishes such information in good faith. As a user you acknowledge and accept that: - The Network Operator and or The Platform Provider cannot and has not checked the accuracy of information provided by the client / member; . the information listings may include errors; and all clients are requested and encouraged to correct and update their information regularly and as needed.
The Network Operator and or The Platform Provider will not be responsible for errors, omissions or misleading information provided by our clients / members to the maximum extent permitted by applicable law whether by statute or otherwise. The Network Operator and or The Platform Provider will not be liable to you under any circumstances for any loss or damage arising from your using of, or reliance on this web site, including any service or facility that it provides.
The Network Operator and or The Platform Provider GIVES NO WARRANTY OR GUARANTEE WHATSOEVER REGARDING THE ACCURACY, CURRENCY, RELIABILITY OR COMPLETENESS OF THE INFORMATION PROVIDED AT THIS WEBSITE. ANY WARRANTIES REGARDING SUCH INFORMATION, WHICH MAY BE IMPLIED BY LAW, STATUTE OR OTHERWISE ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. Users are advised to check the accuracy of the information on this website, including dates of events with organisers and information with providers.


To the maximum extent permitted by applicable law, you may NOT copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any of The Network Operator and or The Platform Provider content in any way except for your own personal use. You also agree not to adapt, alter or create a derivative work from any of The Network Operator and or The Platform Provider content except for your own personal, non-commercial use. Any other use of this content requires the prior written permission of The Network Operator and or The Platform Provider.
You agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of our services. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within The Network.


The Network Operator and or The Platform Provider grants no warranties, express or implied, that any content, including the information, names, images, pictures, logos and icons regarding or relating to The Network, The Members, The Network Operator and or The Platform Provider, its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. The Network Operator and or The Platform Provider does not warrant that functions contained in our sites content will be uninterrupted or error free, that defects will be corrected, or that The Network Operator and or The Platform Provider or the server that makes it available are free of viruses or bugs.


The names, images and logos identifying The Network, The Network Operator and or The Platform Provider and their products and services are subject to copyright, design rights and trade marks of The Network Operator and or The Platform Provider. Nothing contained in these terms shall be construed as conferring by implication, estoppels or otherwise any licence or right to use any trademark, patent, design right or copyright of any of our businesses.


Where you are invited to submit any contribution to our services (including any text, photographs, graphics, video or audio) you agree, by submitting your contribution, to grant The Network Operator and or The Platform Provider a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in our policy , if you do not want to grant to us the rights set out above, please do not submit your contribution to our service. By submitting to our service you submit that all images, text and work provided is your own original work and that you have the right to make it available to the service for the purposes specified and that this work is not defamatory and does not infringe any law and you agree to fully indemnify The Network Operator and or The Platform Provider, any of its services against all legal charges, fees, damages, and other expenses that may be incurred by our business as a result of your direct breach of these terms and conditions.

Data Protection and use of Personal Data
 as a member of Dreamcardrivers.com

Your data will be used for communication, marketing, statistical and analytical purposes and to administer your membership.
Dreamcardrivers.com is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience that you can get anywhere.
We use the information we collect about you to protect against credit card fraud, to provide a personalised experience, and to notify you about enhancements to Dreamcardrivers.com and any offers or promotions that we believe you will want to know about.
By using Dreamcardrivers.com, you consent to the collection and use of this information. If we decide to change our privacy policy we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
All communications will be directly from Dreamcardrivers.com without exception, we do not pass data to any third party at any time and for any reason. Any data provided is exclusively for the use of Dreamcardrivers.com and its members.
If you wish to obtain a copy of any personal data held by us about you, then please make your request by using our contact form. Please note that you will be charged a fee of £20 for this service. You will be asked to provide proof of your identity and for information that might help to locate the data you are seeking.
If you believe that any of the information we hold concerning your membership is incorrect or out of date, please visit the website, log into Dreamcardrivers.com and update your details.


Data protection via the website


We will make every effort to ensure that the information on our website is accurate. However, we cannot guarantee this and accept no liability for any information given via this website.
Even if data encryption is used, the security of information transmitted via the internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by electronic means shall be borne solely and exclusively by such user and in no event, shall any such losses in whole or in part be borne by us.
We neither take, nor hold, any financial transaction data, all transactions are made on secure, known payment gateways through the Terms and Conditions provided by them.
Dreamcardrivers.com does not sell, trade or rent your personal information to others, unless we have your specific consent to do so, we simply use the information we collect on our site to enhance your experience.
Dreamcardrivers.com reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

Events


Certain levels of membership on Dreamcardrivers.com provide the ability for members to add their own events and to sell or provide their own tickets for the said events.
All tickets are emailed to the purchaser via Dreamcardrivers.com to the email address they entered at the time of purchase, this must be the purchasing members email address.
Before booking onto an event, please ensure you have read the event details, locations and content to ensure the event will meet your needs.
When creating an event, you will need to enter your PayPal account ID to receive payment for your ticket, tickets will only be sent out by Dreamcardrivers.com upon completed purchase.
 Dreamcardrivers.com will not and shall not accept any liability under any circumstances for any and all events, the creation and delivery of events and the purchase of tickets is strictly between the event organiser and the person buying the said ticket. To this end you hereby agree to indemnify and hold fully indemnified Dreamcardrivers.com against any purchase that you make using any of our systems at any time.
By creating an event or purchasing a ticket you agree to indemnify Dreamcardrivers.com from and against any liability, damage or loss that you may incur in either the sale of the ticket and the organising of an event and against the purchase of a ticket to a member created event.
On occasion Dreamcardrivers.com, does make an agreed fee with relation to ticket sales, this fee does not form any legal agreement or liability with relation to the event, the fee is purely for administrational purposes and has nothing to do with any of the events or the liabilities associated to an event or ticket purchase.

E-commerce


Certain levels of membership on Dreamcardrivers.com provide the ability for members to create and operate their own store/ shopping cart on Dreamcardrivers.com.
Whilst Dreamcardrivers.com makes available the software platform that provides the shopping cart, Dreamcardrivers.com is not responsible for any products sold on or purchased from the shopping cart, without exception and to this end by creating a shopping cart you agree to fully indemnify and keep indemnified Dreamcardrivers.com from and against any liability, damage or loss that you or any purchaser may incur in the use of the said shopping cart software.

You as the member creating the shopping cart are without reservation the entity that is fully responsible and fully liable for any and all products or services that you add to your shopping cart and for any sales that you make using this shopping cart. It is a requirement of Dreamcardrivers.com that you must have in stock or have proven access to the stock, products or services that you are adding to the shopping cart and you accept that you and you alone are responsible and fully liable for any items you add, any sales that you make, any deliveries and any returns or liabilities that may ensue.
You are required to add your own payment gateways information in order to take payments for any sales or products directly. Dreamcardrivers.com does not provide payment facilities for this service.
You must create and add your own terms and conditions for your shopping cart and to add a full returns policy before you start to promote or sell any items or services. The boxes to do this are provided in the store creation software.
The shopping cart provision is not a catalogue, you must only place items that you have to sell and manage the number of items you add to the system.
We do not provide a shipping service it is your responsibility to have a delivery service in place to deliver your products before you add products or items to sell.
By using Dreamcardrivers.com, you agree that any shopping cart, whilst on the Network and using the software provided on Dreamcardrivers.com, is not a part of the network without exception, it is your own independent business simply using the software to promote your products or services.
Nothing in these terms or in the provision of the shopping cart software constitutes as a partnership or working relationship. Dreamcardrivers.com is simply providing access to a facility that you have chosen to use and you take full responsibility for how you use this service.
When or if buying any products on this service you understand and agree that you are buying the product or service from another member and not at any time from Dreamcardrivers.com, the relationship and legal standing of any purchase is solely between you the buyer and the other member as the seller. When purchaing any item it is your responsibility to ensure that the vendor / seller / other member is real and the product is available. To this end you hereby agree to indemnify and hold fully indemnified Dreamcardrivers.com against any purchase that you make using any of our systems at any time.
Dreamcardrivers.com reserves the right to remove any product, item or service from any shopping cart and reserves the right to remove any shopping cart from the network without notice at any time at the sole discretion of Dreamcardrivers.com.


As a condition for your use of this web site including any service or facility, you agree to indemnify The Network Operator and or The Platform Provider from and against any liability, damage or loss that The Network Operator and or The Platform Provider incurs or suffers as a result of any action, inaction or omission on your part.
The agreement between you and The Network Operator and or The Platform Provider pertaining to your use of this web site and any service or facility provided by our company is governed by the laws of Belgium. For more information please contact our customer services on the email at the bottom of these terms.
At The Network Operator and or The Platform Provider we are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience that you can get anywhere. We use the information we collect about you to protect against credit card fraud, to provide a personalised experience, and to notify you about enhancements to our site and any offers or promotions that we believe you will want to know about.
Your Consent by using our web site you consent to the collection and use of this information by The Network Operator and or The Platform Provider. If we decide to change our privacy policy we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
What about cookies? Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. Cookies do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer you can set yours to prevent that. This should not prevent you from using most of the features on our website.
Will The Network Operator and or The Platform Provider disclose the information it collects to outside parties? No! The Network Operator and or The Platform Provider does not sell, trade or rent your personal information to others, unless we have your specific consent to do so. We simply use the information we collect on our site to enhance your experience. The only time your information may be sold to a third party is if the whole business of The Network Operator and or The Platform Provider is sold to another company. If you do not wish your information to be passed on please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. This e-mail address is being protected from spambots. You need JavaScript enabled to view it.


The Network Operator and or The Platform Provider does reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users. Customer Feedback and Complaints: Should you have such comments or have a complaint about how we are using your personal data , please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. You have the right to ask for a copy of the information we hold on you at any time. You also have the right to have any inaccuracies corrected. We aim to return this information to you at the earliest opportunity at which point you may reply to the email with any corrections to inaccuracies in our records.
The Network Operator and or The Platform Provider will use its best endeavours to reliably and accurately present price and product information. The Network Operator and or The Platform Provider website is, however, provided on an 'as is' basis and The Network Operator and or The Platform Provider does not make any representations or warranties as to the accuracy, completeness or validity of the information provided. The Network Operator and or The Platform Provider cannot be held liable for any consequential loss resulting from the information it provides. Any decision made in relation to purchasing goods and/or services as a result of information obtained from The Network Operator and or The Platform Provider is your sole responsibility.
Delivery tariffs and prices are for standard Belgian delivery without exception, subject to the standard terms, conditions and disclaimers, and those of participating partner(s) unless otherwise mentioned. Delivery tariffs and prices are subject to change without notice - The Network Operator and or The Platform Provider will reflect the latest delivery tariff provided by the individual partner. No liability is excluded to the extent such exclusion would not be permitted by law.
As the service we provide is an online members club and not a product, or service there is no delivery of anything other than access to the service. This statement of the delivery policy is a necessary requirement of our payment gateway provider. For more information please contact our customer services e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.. This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
You are buying a lifetime membership to a national Car Club on an international club platform. Due to the nature of this membership, once bought, you will have full access to all of the current members and products offered under your membership type. As you are provided with instant access to a world of contacts and special offers we do not run a returns system as there is nothing to be returned. In the same instance, (and for the same reasons), we do not operate a refund system, as this can be open to abuse, as covered in our terms and conditions. This statement of the returns policy is a necessary requirement of our payment gateway provider.



Payment Gateway terms as required by Pay.NL
The following terms and conditions are required for use of the pay.NL payment gateway and are not a condition of use of our platforms.


General Conditions/Terms Pay.nl
Contents:
Article 1- Definitions
Article 2- Corporate Identity/Entrepreneur
Article 3- Relevance
Article 4- Offer
Article 5- Agreement
Article 6- Right of Withdrawal 
Article 7- Withdrawal Costs
Article 8- Exclusion Right of Withdrawal
Article 9- Pricing
Article 10- Conformity and Guarantees 
Article 11- Delivery and Execution 
Article 12- Length transactions: duration, termination and extension
Article 13- Payments
Article 14- Complaints
Article 15- Disputes 
Article 16- Additional and Different Provisions 
Article 17- General Conditions/Terms  Post Payments
Article 1 – Definitions
In these Conditions/Terms the following definitions are applicable:
Consideration time: the term during which the consumer can execute the right of withdrawal.
Consumer:  the natural person not dealing on behalf of a company or profession and who comes to a distance agreement with the entrepreneur.
Day: calendar day
A length transaction: a distance agreement related to a series of products and services of which the delivery obligation and the purchasing are spread over a period of time.
Durable Medium: any instrument which enables the recipient or the entrepreneur to store information addressed personally to them in a way accessible to future reference for a period of time adequate to the purpose of the information and which allows the unchanged reproduction of the information stored.
Right of Withdrawal: the possibility for the consumer to terminate the distance agreement within the consideration term. 
Entrepreneur: the natural person or corporation who offers distance products to consumers.
Distance Agreement: an agreement based on a corporate organized system of distance sales of products and services including the closing of an agreement using one or more techniques of distant communication.
Technique of distant Communication: a means that can be used to close an agreement without the consumer and the entrepreneur have gathered together in the same place and at the same time. 
Article 2- Corporate Identity/Entrepreneur
DJ’s BVBA
Fortbaan 97 2900 Schoten (Belgie) 
E-mail:This email address is being protected from spambots. You need JavaScript enabled to view it.
Chamber of commerce number: HRA 310881        
VAT identification number: BE0455082527

Article 3- Relevance 
These general conditions/terms apply to any offer of the entrepreneur and to every finalized distance agreement between entrepreneur and consumer.
Before the distance agreement is concluded, the text of the general conditions/terms is being made available to the consumer. If this is reasonably not possible that before the distance agreement is concluded, it will be indicated that the general conditions/terms can be seen at the entrepreneur and on request of the consumer these general conditions/terms shall be sent to the consumer as soon as possible without extra costs.
If the distance agreement is concluded electronically, notwithstanding the previous article and before the distance agreement is concluded, the text of the general conditions/terms can be made available electronically to the consumer in such a way that the text can be saved in a simple way on a durable medium. If this is reasonably not possible that before the distance agreement is concluded it will be indicated where the consumer can find the general conditions/terms electronically and that these conditions/terms at the consumer’s request will be sent electronically or otherwise to the consumer without extra cost. 
For the case that besides these general conditions/terms, specific product and service conditions are also applicable, the second and third article are mutatis and in case of conflicting conditions/terms the consumer can appeal on the relevant conditions/terms  which are the most favorable for the consumer.

Article 4- Offer
If an offer has a limited validity or has other specifications, this will be emphatically mentioned. 
The offer contains a complete and accurate description of the offered products and services. The description is sufficiently detailed to enable a proper consumer’s assessment of the products/services. The images used by the entrepreneur are true representations of the products and services. Obvious mistakes and errors do not bind the entrepreneur. 
Each offer contains such information that it is clear for the consumer which rights and obligations are related to the offer when it is accepted by the consumer. This concerns in particular:
price inclusive taxes
possible costs of delivery
the manner in which the agreement has been concluded and the necessary signatures
whether to apply the right of withdrawal
the method of payment, delivery and performance of the contract
the deadline for accepting the offer or the period within which the entrepreneur guarantees the price
the level of the rate for distance communication if the costs for the usage of the technology for distance communication are calculated on another ground than the regular fare for communication
if the agreement after the conclusion is archived and if so how to consult it for the consumer
the manner in which the consumer, before concluding the agreement, can check and if necessary also restore the information provided by hem under the agreement
any other languages, including Dutch, for the agreement
the codes of conduct to which the entrepreneur is subject and the manner in which the consumer can consult electronically the codes of conduct; and
the minimum duration of the distance agreement in the event of a length transaction.

Article 5- The Agreement
The agreement is finalized, subject to the provisions in paragraph 4, at the moment the consumer accepts the offer and meets the conditions.
If the consumer has accepted electronically the offer, the entrepreneur immediately confirms electronically that he has received the acceptance of the offer. As long as the entrepreneur has not confirmed the acceptance, the consumer can terminate the agreement.
If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic data transfer and that he will ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will observe the necessary security measures. 
The entrepreneur can notify or check, within the legal framework, if the consumer can meet the payment obligations, and also check all important facts and factors which are needed to finalize a sound distance agreement. If the entrepreneur based on research, has good reasons not to conclude the agreement then he is entitled to motivate and to refuse an order/ request or he can connect special conditions to the execution of the offer. 
The entrepreneur shall send the following information with the products or services, written or in such a manner that the consumer can store in an accessible way the data on a durable medium:
a.    The address of the company for the consumer to file complaints
b.    The conditions and the way how the consumer can execute the right of withdrawal and a clear indication related to the exclusion of the right of withdrawal.
c.    Information about after sales guarantees and services
d.    Article 4 paragraph 3 unless the entrepreneur has already sent this information before the execution of the agreement.
e.    The requirements for termination of the agreement if the agreement has a duration of one year or more or of if it has an indefinite duration.
In case of a length transaction the previous clause e. is only applicable for the first delivery.
Article 6- Right of Withdrawal

Deliverance of products:
After purchasing products the consumer has the possibility to disband the agreement without giving reasons during 14 days. The cooling off period starts on the day after the consumer receives the product or a pre-designated representative by the consumer made known to the entrepreneur.
During the cooling off period the consumer shall treat the product and the package carefully. He shall unpack or use the product only to that extent to as far as it is necessary to judge if he wishes to keep the product. If he does want to execute the right of withdrawal, he shall return the product with all accessories and -if reasonably possible- in the original conditioning and packaging to the entrepreneur, in accordance with the provided reasonable and clear instructions of the entrepreneur.
Deliverance of Services:
After the deliverance of services the consumer has the possibility to disband the agreement without giving reasons during at least 14 days, commencing on the day of the entering into the agreement.
In order to execute the right of withdrawal, the consumer must abide by the reasonable and clear instructions provided by the entrepreneur at the offer or finally at the deliverance of the service.
Article 7- Withdrawal Costs 
If the consumer executes the right of withdrawal, he will have to pay no more than the costs of returning the product. 
If the consumer has made a payment, the entrepreneur shall pay back this amount as soon as possible but no later than within 14  days after the repeal or after the return shipment.
Article 8- Exclusion Right of Withdrawal
The entrepreneur can exclude the right of withdrawal of the consumer for as far as foreseen in paragraph 2 and 3. The exclusion of the right of withdrawal applies only if the entrepreneur has clearly mentioned this at least in time before the conclusion of the agreement.
Exclusion of the right of withdrawal is only possible for the following products:
a.    Which are established by the entrepreneur according to specifications of the consumer
b.    That they are clearly personal in nature
c.    Which cannot be returned because of their nature
d.    That can spoil or age quickly
e.    Whose price is bound to fluctuation on the financial market which the entrepreneur has no influence
f.    Individual newspapers and magazines
g.    For audio and video recordings and computer software of which the consumer has broken the seal.
Exclusion of the right of withdrawal is only possible for the following services:
a.    Concerning lodging, transport, restaurants or to spend leisure on a certain date or during a certain period.
b.    Whose delivery has begun with the express consent of the consumer before the consideration period has expired.
c.    Concerning betting and lotteries

Article 9- Pricing
During the validity period mentioned in the offer, the prices of the offered products and services shall not be raised save for price changes due to changing VAT rates.
Notwithstanding the previous paragraph the entrepreneur can offer products and services with variable prices when these prices are subject to fluctuations on the financial market and where the entrepreneur has no influence. This bondage to fluctuations and the fact that the mentioned prices are target prices will be mentioned with the offer.
Price increases within 3 months after the conclusion of the agreement are only permitted only if they are the result of legal regulations or provisions.
Price increases from 3 months after the conclusion of the agreement only if the entrepreneur has stipulated this and:
a.    These are the result of legal regulations or provisions; or
b.    The consumer has the competence to terminate the agreement from the day the price increase takes effect.
The in the offer mentioned prices include VAT.

Article 10- Conformity and Guarantees
The entrepreneur ensures that the products and services measure up to the agreement, ensures the in the offer mentioned specifications, ensures reasonable requirements, soundness and or usefulness and ensures on the date of the establishment the existing legal provisions and/or government regulations. If agreed the entrepreneur also ensures that the product is suitable for other than normal use.
A guarantee provided by the entrepreneur, manufacturer or importer does nothing to alter the rights and claims which the consumer under the agreement can put forward against the entrepreneur.

Article 11- Delivery and Execution 
The entrepreneur shall observe in utmost care the reception and execution of orders of products and when assessing applications for services.
The address that has been made known by the consumer to the entrepreneur is considered to be the delivery place.
Taking into account what is stated in article 4 of the general conditions/terms , the entrepreneur shall execute the accepted orders expeditiously but not later than within 30 days unless a longer period has been agreed. If the delivery is delayed or if a delivery cannot or partially be executed, the consumer is notified about this no later than 30 days after he placed the order. In that case the consumer has the right to terminate the agreement without any further cost and he is entitled to compensation.
In the event of termination in accordance with the previous paragraph the entrepreneur shall pay back the amount that the consumer has paid as soon as possible but no later than 30 days after the termination.
If the delivery of an ordered product appears to be impossible, the entrepreneur shall strive to make available a replacement product. At least before the delivery it will be mentioned in a clear and understandable manner that a replacement product will be delivered. The right of withdrawal cannot be ruled out with regard to replacement products. The costs of a possible return shipment come at the expense of the entrepreneur. 
The risk of damage and/or loss of products rest with the entrepreneur until the moment of delivery at the consumer or a pre-designated and an announced representative to the entrepreneur, unless otherwise expressly agreed. If you receive a damaged product, you should report this by email within three days. You can send this email to: [vul hier uw e-mailadres in]

Article 12- Length transactions: duration, termination and extension
Terminate 
The consumer can terminate at any time an agreement which has been entered for an indefinite period and which extends to regular delivery of products (electricity included) and services respecting the applicable termination rules of a notice of not more than one month.
The consumer can terminate at any time an agreement entered for a definite period and which extends to regular delivery of products (electricity included) or service at the end of the definite period respecting the applicable termination rues of a notice of not more than one month.
The consumer can in the agreements in the previous mentioned paragraph:
at all times terminate with no restrictions to terminate at a certain time or during a certain period
at least terminate in the same manner as they are entered into by him
at all times terminate with the same notice as the entrepreneur has obtained for himself.
Extension
An agreement which has been entered for a definite time and which extends to a regular delivery of products (including electricity) or services may not  automatically be extended or renewed for a fixed duration.
Notwithstanding the previous paragraph an agreement which has been entered for a definite time and which extends to a regular delivery of daily newspapers, weeklies and magazines may be extended automatically for a specified duration of three months. If the consumer can terminate this extended agreement at the end of the extension period with a notice of one month.
An agreement which has been entered for a definite time and which extends to a regular delivery of products and services, may only be automatically extended for an indefinite period if the consumer at any time terminate with a notice period of no more than one month and a notice period of no more than three months if the in case the agreement extends to a regular delivery, but less than one time per month, of daily newspapers, weeklies and magazines.
An agreement which has been entered for a definite time and which extends to a regular delivery of daily newspapers, weeklies and magazines (trial and introductory subscription) will not be automatically be extended and terminates automatically at the end of the trial or introductory period.
Duration
If an agreement has a duration period of more than one year, the consumer may after one year terminate at any time with a notice period of not more than one month unless reasonableness and fairness are opposed against termination before the end of the agreed duration.

Article-13 Payments
Unless otherwise agreed, the amounts due have to be met by the consumer within 7 days after entering the cooling off period referred to article 6, paragraph 1. In case of an agreement to provide a service the cooling off period starts after the consumer has received the confirmation of the agreement.
When selling products to consumers, a prepayment of more than 50% must never be stipulated in the general terms and conditions. When a prepayment has been stipulated the consumer cannot assert any rights regarding the execution of the relevant order or service(s) before the stipulated payment has been made. 
The consumer has the duty to notify the entrepreneur about inaccuracies in the payment details. 
In case of default by the consumer the entrepreneur has, subject to legal restrictions, the right to charge the reasonable costs which are made known to the consumer in advance.

Article 14- Complaints 
The entrepreneur features a sufficiently publicized complaints procedure and handles the complaint according to this complaints procedure. 
Complaints about the execution of the agreement must be described fully and clearly within reasonable time submitted to the entrepreneur after the consumer has observed the defects. 
The complaints submitted to the entrepreneur will be answered within a period of 14 days from the day of receipt. If a complaint has a foreseeable longer processing time, the entrepreneur will answer within 14 days an acknowledgement and an indication when the consumer will receive a more detailed answer.
If a complaint cannot be resolved by mutual agreement then there is a dispute that is subject to the dispute settlement.

Article 15- Disputes
Dutch law exclusively applies to agreements between entrepreneur and consumer whereupon these general conditions/terms are related to. 
In case of disputes the consumer can approach Stichting WebwinkelKeur (WebwinkelKeur Foundation) and this foundation will mediate for free. If both parties cannot come up to a solution then the consumer has the possibility to let his complaint be handled by Stichting GeschilOnline. (GeschilOnline.nl Foundation) The ruling of this foundation is binding and both the consumer and the entrepreneur accept this binding ruling.

Article 16- Additional and Different Provisions 
Additional or different provisions compared to the General conditions/terms may not be to the prejudice of the consumer and should be recorded in writing in such a manner that the consumer can save these in an accessible way on a durable medium.
PayPal
Some purchases through Dreamcardrivers.com are handled by PayPal. A PayPal account is not required to make a purchase. All PayPal purchase are subject to PayPal’s Terms and Conditions.

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